Received Extra or Wrong Books

We would greatly appreciate it if you would submit a request with the following details: 

• Your Order Number, reference, or tracking number from the package if available 
• Book titles not ordered and received 
• SKUs of the incorrect item(s) received (SKU stickers should be located on or near the spine of the book and have a code (ex. A1-BCD-234)

Special Note for Large Orders: If you've received a large shipment full of items not ordered, please submit the details required above for a minimum of 3 of the items received. 

For Edition and Format Issues: If you've received the correct book title but the wrong format or edition? 

Please include the ISBN of the book received, for ISBN help, please see -ISBNs

This information will allow us to identify the order received and resolve this issue. 

We appreciate your time and help with this!