We are very sorry to hear that you have encountered a problem with your order. We want each and every one of our customers to come away completely satisfied with their experience with Better World Books, so let's see what we can do to help!
If you let us know what the problem is, we will do everything we can to help.
Please submit a ticket and we will get back with you as soon as we can!
Please contact us within 60 days of your purchase if there is a problem with your order. We are not able to issue refunds or send replacements if it has been more than 60 days since the purchase.