Follow

I'm Missing Books!

We're sorry some of your order appears to be missing; missing books are the #1 cause of depression (or so we've heard). Let's touch on a few reasons this might have happened:

1. Multiple shipments. You may have ordered so many books that we had to use more than one box. If that's the case, don't worry: the other box(es) are not far behind. 

2. New Books. If your order contained a new book or two, they most likely shipped separately. 

3. Other Sellers. If your order contained books from other sellers on our site, those items will be shipped separately from those sellers. Other seller orders typically take 3-5 days to process, and about 7-14 days to be delivered (in the US). 

If the book(s) you're missing don't fit into the above criteria, please be sure to let us know, we have book detectives on staff ready to investigate why something may have gone astray.  Simply submit a ticket below. 

Was this article helpful?
1 out of 7 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk