Updating My Account Username and/or Password

Need to update your account with a new email address or change your password? You can update this information easily in your account!

Updating Account Information

  • First, sign in using your current email and password.
  • Click on the Hello, Greeting near the top of the page next to the search bar to access a drop-down menu.
  • Select Account from the drop-down list.

Updating Your Name and/or Email Address

  • Select Update Account Information to change your name or email address. 
  • Once your new information is entered, click Save Changes.
    • Note: Your new email will become your username and all order and shipping notices will be sent to the updated email address.
    • An email address can only be used for one account. If you have already placed an order with the new email address, a different account has already been created and the two accounts cannot be combined. 

Update Account.png


Changing Your Password

  • Select Change Password to update your password.
  • Enter your current password in the first box.
  • Next, type your new password in the and again under the New password box text to confirm.
  • After you complete these steps, click Update Password.
    • Note: You will have to use your new password the next time you log in.
    • If you had an old password saved on your internet browser, be sure to delete or update it in your browser. 
    • Passwords must meet a minimum of 8 characters
    • Passwords are case-sensitive

Screenshot 2024-05-22 120445.png


Still having trouble updating your email or password? Please contact us!


Was this article helpful?
0 out of 3 found this helpful
Have more questions? Submit a request


Powered by Zendesk