Thank you for your order and for supporting Qumpus, Inc., DBA Better World Books (“Better
World Books”).
Tax-exempt status typically applies to organizations such as resellers, educational
institutions, and non-profits. Please note that Better World Books is committed to complying
with all applicable tax laws. As such, we require documentation that clearly supports any
request for a tax exemption.
Unfortunately, we are unable to prevent our website from automatically applying sales tax
to your order. However, we can refund the sales tax after the order has been placed if
documentation is submitted that supports, in the sole discretion of BWB, the request for
sales tax exemption.
To request a sales tax refund, please provide us with the following:
1. Your full business name.
2. Your full name and title.
3. The full legal name of your business.
4. A copy of your current, non-expired sales tax exemption certificate.
Your legal business address, your contact email, and your phone number.
Your order number.
5. Please submit your request for sales tax exemption with all of the above-listed
information via fax to 574-208-6827.
Once we receive and verify your documentation, we will keep it on file so you will not need
to resubmit it for future orders, but you must update us with any changes to the legal name
and address of the business or to your contact information, and you must provide us with a
current sales tax exemption certificate. The sales tax exemption will be associated with the
email address used for your purchase for future reference.
Important Notes:
● You must notify us each time you place a new order so we can process a sales
tax refund.
● The exemption is tied to the account holder who placed the original order. Any
additional affiliated individuals must notify us of their connection, and Better World
Books must verify the affiliation.
● We can only process sales tax refunds within thirty (30) calendar days of the
purchase date, because of accounting record-keeping and sales tax filing
requirements.
● Please note that resellers and drop shippers are not eligible for tax exemption
through our program.
Thank you for your cooperation and for choosing Better World Books.