Why don't I have tracking on my international order?

We know that our customers are as passionate about books as we are, and you're eager to know as much as you can about how soon you'll receive your order. Unfortunately, current arrangements with our shipping partners do not include tracking information on international shipments as they are shipped in bulk; this is to help keep our shipping costs as reasonable for our customers as possible.

While most of our international shipments arrive in 10 to 21 business days, some may take a little longer. If it has been more than 21 business days since your order has shipped, please do let us know by submitting a request below.

**Please note that if it has been more than 60 business days since your order was placed we will not be able to issue you a refund or send out a replacement for the order. So if your order has not arrived, be sure to let us know as soon as possible!

Was this article helpful?
4 out of 9 found this helpful
Have more questions? Submit a request


Powered by Zendesk